Privacy Policy

1. Information We Collect

When you use our website or request our services, we may collect:

• Name, phone number, and email address
• Appointment details (date, time, location, service type)
• Messages or notes you provide through our contact or booking forms

We do not collect sensitive personal information beyond what is necessary to provide notary services. We do not retain copies of the documents we notarize.

2. How We Collect Information

We collect information when you:

• Submit a contact or booking form on our website
• Call or email us directly
• Interact with us at an appointment

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and confirm appointments
• Provide the notary services you request
• Maintain our notary journal as required by state law
• Communicate about your appointment

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only when:

• Required by law or legal process
• Necessary to provide services you requested (e.g., returning loan documents to a title company)
• Needed by service providers who help us operate our website (e.g., form processing, hosting, analytics)

5. Data Retention

We retain contact and appointment information only as long as necessary to provide our services and fulfill legal requirements. Notary journal entries are retained as required by South Dakota state law.

6. Cookies and Analytics

Our website uses Google Analytics 4 (GA4), a web analytics service provided by Google, to help us understand how visitors find and use our site. GA4 collects information such as pages viewed, time spent on the site, approximate geographic location (city-level), device type, browser, and referring website. This information is used in aggregate to improve our website and services.

GA4 uses cookies and similar technologies to collect this data. IP addresses are anonymized before being stored by Google. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, or by disabling cookies in your browser settings.

We do not use advertising cookies, retargeting pixels, or share any analytics data with advertisers.

7. Your Rights

You may:

• Request to know what personal information we have about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)

To exercise these rights, contact us using the information below.

8. Security

We take reasonable measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact

For privacy-related questions, contact us at jamison@onthedotnotarysd.com or call (605) 376-1884.